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"I would like to take this opportunity to thank you for your years of dedicated service, hard work and a whole lot of fun.

I learned alot watching you interact with people over the years; whether you were on the sales floor, MCing a charity event, or giving a presentation at an association gathering, you have a unique ability to engage your audience. It's that interaction that makes you a memorable person.

I wish you the best in your new venture. I think this is a path well-suited for your talent. Your knowledge of what it takes to make a common connection with people, combined with the ability to make learning fun, is what makes your sessions meaningful."

– Gary Wilkening, Wilkening Fireplace Co


"As the owner of a retail business I am always looking for ways to improve my sales skills. Attending Mike's workshop (what was it called again?) helped me learn specific ways to improve my skills, broaden my ideas around sales and interact with my customers in a genuine way. His techniques have proven effective in the past year and I will definitely continue to use them."

– Sandra Fynboh Andress, Blue Sky Beads


"I had the opportunity to attend a TBHI presentation recently. It was one of the best motivational talks I have ever attended. Mr O'Rourke was informative, funny, and very charismatic. This is a presentation I would highly recommend to others."

– Kristin Mattson-Fake, President: Just A Stage


"One of the most difficult obstacles in hearth industry training is trying to find someone that knows the technical facts, figures and procedures and can teach it in a way that trainees understand. Mike O'Rourke has the ability to teach and explain very complex issues so people understand the material and can apply it to their daily lives. I look forward to having Mike teach any chance I get and I look forward to sitting in any of his classes as a student. I always walk away having learned something new."

– Rick Vlahos, Executive Director, Hearth Patio & Barbecue Education Foundation


"Dear Mike,

Just a quick note to thank you for your presentation on Monday. We are so glad you were able to visit our facility for a half day presentation on Sales 101 & Understanding Basic Human Communication.

Not only did we find the information helpful for our Sales staff, but the information was well received by our Marketing and Human Resource teams.

We have had a number of sales representatives at our facility, and yours was, certainly, one of the best–plus an exceptional value.

Your presentations were extremely well organized, and logical, yet sprinkled with your Irish wit, and experiences.

We look forward to an opportunity for a future visit!

Thanks again for your services."

– Mark Miller, Central Boiler, Inc.


"I didn't think I was selling anything until Mike reminded me of the many community activities I'm involved in and am constantly "selling" those! It was a very worthwhile session!"

– Peg D.


"I loved Mike's common sense approach to sales. Often in the presentation, I found myself saying, 'I knew that', but had forgotten it a long time ago. Well worth the time (even for us that know everything)."

– Donn Sorenson


"What can I say but people love you and respect your knowledge. We wish you the best as you embark on this new chapter of your life. Thank you again for your presentations."

– Karen Teske Osborne